Chief Technology Officer / Technology & Digital Consultant

Founded and lead an independent technology consultancy delivering software engineering, AI solutions, digital transformation and technical strategy for clients ranging from SMEs to multinational organisations and international institutions. Responsible for the complete delivery lifecycle, from commercial engagement and solution architecture through to software development, deployment and long-term technical leadership.

• Designed and delivered enterprise web, mobile and AI-powered solutions for clients across healthcare, education, financial services, manufacturing, public sector and professional services.
• Architected and integrated Large Language Model (LLM) solutions, intelligent automation workflows and AI-assisted business systems to improve productivity, knowledge management and decision making.
• Led complex digital transformation programmes including legacy platform modernisation, enterprise CMS development, eLearning systems, mobile applications and cloud-based software platforms.
• Recovered underperforming software projects by redesigning architecture, rebuilding development pipelines and delivering production-ready solutions within commercial constraints.
• Provided executive-level technology consultancy covering software architecture, product strategy, digital innovation, cybersecurity, infrastructure and long-term technology roadmaps.
• Built and maintained long-term client relationships with exceptionally high retention through hands-on technical leadership and trusted strategic advice.

Responsible for driving the technical vision, architecture and delivery roadmap for Dash, ensuring the platform evolved in line with both commercial objectives and emerging market opportunities. Led the planning, management and validation of new features and services to support client acquisition, platform scalability and long-term product growth. Championed security, engineering best practice, quality assurance and continuous technical review processes while identifying opportunities for innovation, operational improvement and strategic product development. Worked closely with the CEO and senior leadership to translate business objectives into practical technology initiatives and represented the technical vision during client engagements and commercial presentations.

• Played an integral role in shaping, governing and delivering the company's technical roadmap, supporting business growth and increasing revenue through the acquisition of new enterprise clients and users.
• Designed and delivered a rapid podcast production and publishing prototype featuring automated audio processing, analytics and reporting to demonstrate a new commercial product offering.
• Partnered with the CEO on technical pre-sales activities, presenting the platform and its capabilities to major prospective clients including The Wall Street Journal, Spotify (New York, USA) and UK News Corp publications.
• Maintained high standards of software quality, platform security, technical governance and engineering best practice through structured reviews, testing and continuous improvement.

Initially recruited to transform the delivery of a portfolio of complex, over-budget digital projects into efficient, commercially viable solutions capable of delivering measurable value to both the agency and its clients. Led the review and restructuring of development processes, delivery methodologies and project governance to significantly improve efficiency, quality and profitability while rebuilding confidence in the digital division. Provided strategic technology consultancy, working closely with clients to translate business requirements into practical, results-driven digital solutions. Played a key role in recovering a failing online holiday booking platform for Shorefield Holidays, stabilising the project, redefining the technical approach and restoring a damaged client relationship through transparent communication, collaborative planning and consistent delivery.

• Returned the digital services division to profitability by transforming underperforming, over-budget projects into efficiently managed, commercially successful deployments.
• Provided senior consultancy across software architecture, digital strategy and solution delivery, helping clients define practical technology roadmaps aligned with their business objectives.
• Successfully recovered and delivered a major online booking platform for Shorefield Holidays, rebuilding trust with stakeholders and re-establishing a positive long-term client relationship.
• Expanded the agency's technical offering through the introduction of new services including mobile application development, virtual reality (VR) and augmented reality (AR) solutions.

Spearheaded the successful delivery of innovative supply chain solutions to the international mining and construction industries. Formed strategic plans to transition to a more efficient cloud-based solution, orchestrating a team of software developers and company IT infrastructure.

• Successfully conceptualised and built a mining purchasing system prototype with an audit trail for North Africa operations.
• Enabled major funding acting as project lead to deliver a global customer portal and social platform for a mining and engineering client.
• Secured a new start-up client with the remit to build a reporting app and implement new corporate ERP solution in MS Navision

Joined a start-up organisation with backing from both Visa and Carphone Warehouse to establish a market-leading mCommerce service. Built a development team from scratch to collaboratively deliver 10 iPhone/Android apps whilst independently shaping functional strategies and BAU support for processes.

• Saved the company a significant c£3m in licensing and development costs using rapid prototyping and proof-of-concept development.
• Maximised mobile and desktop applications to create all public and corporate facing internet solutions for media partners.
• Enabled online and high street sales with the successful design and deployment of an automated purchasing system.
• Successfully prepared the business for full eCommerce roll-out whilst guaranteeing ongoing advancement in a hybrid marketplace.

Actively consulted on design and technical services, leading sales from concept to build and delivery in a multi-partner retail market place. Completed multimedia assignments requiring expertise in technical design, lifecycle project management, installation and handover with end-user training.

• Formulated an interactive web service for the healthcare division of Haymarket Publishing to enable sales to global pharmaceutical corporates.
• Facilitated ability to meet the requirements of different global Haymarket brands using a new, easily tailored interactive detailing tool.
• Drove the business to win the ‘New Business of the Year’ award at the Hampshire Business Awards.
• Won the Sony Multi-Channel Content Software Award sponsored by INM and Adobe for a newly designed CD toolkit for dual-branded marketing.